HYLOR
Accessibility Statement
Our Commitment
Ariva Pharma, LLC, which owns and operates the HYLOR brand ("HYLOR," "we," "us," or "our"), is committed to providing a digital experience that is accessible to and usable by people with disabilities. We want people to be able to learn about HYLOR, review product information, contact us, and use the features we offer as independently as possible. When shopping, checkout, account, subscription, or other ecommerce features are available, this commitment applies to those experiences as well.
Accessibility is an ongoing responsibility. We continue working to improve the accessibility and usability of our website as its content, features, and technologies evolve.
Our Accessibility Goal
We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as our technical accessibility goal for drinkhylor.com and HYLOR-controlled online services that link to this Statement. WCAG provides guidance for making digital content more accessible to people with a wide range of disabilities.
We are working toward this goal. Using WCAG 2.2 Level AA as a goal does not mean that every page, file, or feature currently satisfies every WCAG 2.2 Level AA success criterion.
Our Accessibility Work
To advance this goal, our accessibility work focuses on:
clear page structure, headings, labels, instructions, and link text;
keyboard access, a logical focus order, and visible focus indicators;
meaningful text alternatives for informative images and accessible HTML for essential product information;
readable color contrast and support for text resizing, zoom, text spacing, reflow, and common mobile orientations;
captions for prerecorded video with meaningful audio and appropriate access to other important media content;
understandable forms, status messages, and error identification and correction; and
important customer journeys, including product selection, privacy choices, customer support, and, when available, shopping, checkout, account, subscription, and order or product-support experiences.
Third-Party Services
Some website functions may be provided through third-party services, such as checkout, payment processing, forms, video, account or subscription tools, cookie and privacy controls, customer support, or marketplace platforms. We work with our providers and configure services to support accessibility and address barriers within our control.
If a third-party feature creates an accessibility barrier, please contact us. We will review the issue and work with you to identify an available way to access the information or assistance you need.
Accessibility Help and Feedback
If you encounter an accessibility barrier, need information in another format, or would like help completing a task, please contact us:
Ariva Pharma, LLC
Attn: Accessibility
620 Newport Center Drive, Suite 1100
Newport Beach, CA 92660
Email: hello@drinkhylor.com
Telephone: 949-272-8214
You may also contact us using your preferred telecommunications relay service.
When contacting us, please identify the page, feature, product, or task involved and describe the difficulty. Information about your browser, device, or assistive technology may help us investigate, but it is optional. You do not need to disclose a diagnosis or medical information to request accessibility assistance.
Please tell us if you have a preferred communication method or need information in a particular format. We will review your request as soon as reasonably possible and work with you to identify an available accessible way to obtain the information or assistance you need while we investigate the reported barrier.
Updates to This Statement
We may update this Statement as our website, services, contact methods, and accessibility work change. The effective and last updated dates above identify the current version.